Your patients can’t always reach you.
Now they don’t have to wait.
Noxera is an AI voice assistant that supports CPAP patients between appointments — guiding them through common issues, validating equipment requests, and flagging those who genuinely need your team, around the clock.
Even in clinic hours your team is with patients. Noxera answers straight away, so nobody waits for a callback.
Most CPAP problems
aren't clinical.
A mask that leaks, a dry throat, a strap that will not sit right — these are what make people give up in the first month, and none of them needs a clinician. Noxera resolves them the night they happen, not at the next appointment.
Human-quality conversations, any time
Noxera listens, understands context, and responds naturally — giving patients the experience of speaking to a knowledgeable member of the care team, at any hour of the day or night.
Equipment requests, validated automatically
Before a replacement is raised, Noxera works through structured troubleshooting. Genuine faults become a clear ready-to-action request. User errors are resolved on the spot.
Fewer calls. Less admin. More time for patients who need you.
Routine queries handled around the clock. Your team only sees what genuinely needs attention — no voicemails to triage, no callbacks to chase.
Speaks every patient's language — automatically.
Patients simply speak naturally. Noxera detects their language instantly and responds in kind — no menus, no selection, no setup.
If the language changes mid-conversation — a family member steps in, a carer takes over — Noxera follows without missing a beat.
For NHS sleep services, this removes one of the most consistent barriers to routine follow-up, without the cost and delay of booking an interpreter.
From device handover to self-managing patient.
A six-step journey, automated end to end — built around the evidence that the first week of CPAP therapy determines long-term success.
Device handover
Patient receives their CPAP machine and is enrolled on the spot via QR code or enrolment link.
Daily reminders
SMS and email nudges every 48 hours in week one — the most critical window for long-term adherence.
Patient checks in
A short conversation with the AI assistant — how did last night go, any issues, any questions.
RAG self-rating
Patient rates the night red, amber or green — captured alongside a short diary entry.
Clinician dashboard
The sleep service sees compliance, RAG trends and equipment requests in one place — no voicemails.
Therapy established
Reminders step down — 72h, then weekly, then monthly — as the patient becomes self-managing.
Noxera's approach is the subject of a pending UK patent application, filed 2026. Patent pending.
The portal, for patients and clinicians.
The same platform, two views — a supportive daily companion for patients, and a clear operational picture for the sleep service.
Grounded in peer-reviewed research on CPAP behaviour.
The first week determines everything. Noxera's reminder schedule isn't arbitrary — it's built directly on the evidence below.
Programmed for your exact equipment fleet.
Noxera is not a generic AI tool. Before going live, it is configured to the specific CPAP devices, NIV machines, masks, and accessories your sleep service uses — so guidance is precise, not approximate.
When a patient says their humidifier is cracking, Noxera already knows they're on an AirSense 11 with a HumidAir chamber. When they ask about their pressure settings, it knows their device's menu layout. This is the difference between a helpful assistant and a guessing machine.
- CPAP / APAP
- NIV / BiPAP
- Home ventilation
- Travel units
- Full face
- Nasal
- Nasal pillow
- Memory foam variants
- Humidifier chambers
- Tubing
- Filters
- Cushions & headgear
Configured to your service before go-liveDuring onboarding, Noxera's clinical team maps your exact device fleet, mask inventory, humidifier models, and any additional equipment. The AI assistant is trained on the specific troubleshooting steps for each item — not generic manufacturer guidance. If you add new equipment, we update the configuration.
See Noxera in your sleep service.
We work with NHS sleep services to configure Noxera around your existing pathways, device fleet, and patient population. Get in touch to arrange a demonstration.
Noxera compliance & governance
